MEDIA CENTER

MyHome P.O. Box brings personalized service to villa residents
18 FEB 2016

MyHome P.O. Box brings personalized service to villa residents

Emirates Post Group's "MyHome" service, a personal P.O. Box facility for residents of selected villa communities in UAE, has come as a great value-added service to many residents, as they can enjoy the convenience of receiving mail at the doorstep.

Under this system, on application from a customer, Emirates Post Group installs a mailbox on the compound wall or near the main door of the customer's villa. The box comes with separate compartments for incoming and outgoing mail. Postmen from drop mail into the box or collect outgoing mail from it, either daily or three times a week, depending on the option selected by the customer.

Chief Commercial Officer of EPG, Mr. Ibrahim Bin Karam, commented: "We are pleased to offer this premium service in selected villa communities. This is part of our efforts to deliver mail directly to subscribers' homes under a pilot project. We are confident that residents of these selected communities will find this service useful and convenient."

"The MyHome service was introduced in response to the demand for door delivery of mail. It eliminates the need to drive to the post office to collect mail. MyHome brings mail to the subscriber's doorstep, offering a great convenience," Bin Karam added.

The MyHome service brings many value-additions, such as free installation, online access to the P.O. Box, weekly 'eShaar' SMS notification on received mail, option to retain the P.O. Box number in case of change of location and locating the P.O. Box through GPS Service (GPS coordinates are provided on customer request).

The customer pays only the annual rental fee of AED 750 for mail delivery 3 times a week, and AED 1250 for delivery 6 times a week.

Subscription to MyHome service can be done by filling a form available at all post offices or through the EPG website. The box will be installed seven days after receiving the application. Emirates Post Group will supply and install standard mail boxes.

The villa could be owned or rented; however, in the case of rented villas, the mailbox would be installed only after the customer produces a written approval (No Objection Certificate) from the landlord.


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